we’re hiring

CREATIVE STRATEGIST // ACCOUNT MANAGER

Lumina is a creative agency based in sunny Los Angeles, working with market-leading brands, impactful entrepreneurs and tomorrow's most exciting startups. We create designs that are not only beautiful, but intended to impact user perception and take businesses to whole new heights.

We are currently hiring a Creative Strategist/Account Manager to oversee branding and web design projects. This role is 50% creative strategy, 50% account management.

You will be the point of contact between our creative team and the client. The ideal unicorn will be able to intuitively grasp client’s goals, bring your own strategic expertise to the table, effectively communicate Lumina’s ethos, and manage our creative team to bring it all together.

About the role

• Prepare and lead client kickoffs, meetings and check-ins.
• Coordinate the deliverables based on client’s scope to ensure projects are presented at high quality, on time, within budget and to the absolute delight of the client.
• Beginning to end project management (Branding, Copywriting, Web Design), and manage multiple projects at a time.
• Build and lead meaningful relationships with our team and clients.
• Develop design and branding strategies for clients (through your established industry experience) along with fresh, forward-thinking ideas.
• Because attention to detail is imperative, we’re hiding an important detail in this bullet: please voice message @luminacreative.co on instagram and tell us 2 weird facts about yourself. Applications will not be considered without this step!
• This role is HIGHLY focused on intuitive design , so an understanding of website UX/UI, and overall design best-practices is a must.

• 3+ years experience at a creative agency- as a designer OR as a creative consultant
• A thorough understanding of brand strategy, UX and visual design
• Bachelor's degree in design, communications or equivalent professional experience
• An online portfolio demonstrating the range of your expertise in the industry
• Bonus points if Southern California or Austin, TX based. This is a remote position, but we love getting together for team offsites, activities and hangs!

• You must have excellent aesthetic taste, with full awareness of creative processes, design trends , best practices & techniques
• High-level communication and speaking skills, excellent emotional intelligence. You are always on time and always (over)prepared.
• Project management proficiency and HIGHLY organized

• Understanding of our web tech platforms: Wordpress, Kajabi, and Showit. (We have a tech manager, however it’s important that you understand functionality to best serve our clients.)
• Management: Slack, Google Drive, Clickup.
• **If you’re lacking know-how in these platforms, you must be willing to learn on your own time.
• BONUS POINTS: proficient with Adobe XD, Photoshop & Illustrator.

• BRANDING: understanding of brand positioning, brand strategy, and visual brand identity deliverables.
• WEB EXPERIENCE: understanding and managing web design projects and wireframing UX flows, as well as platform/plugin functionality.
• COPYWRITING: understanding of conversion copywriting, voice & tone, basics of grammar & formatting, proofing and storytelling.

• LOOP CLOSER! You’re not simply doing a task, you’re following through with completion.
• SELF SUFFICIENT! You exhaust your resources searching for (or simply Google) solutions to things before asking someone on the team. You must be willing to roll up your sleeves to problem solve and find creative solutions to administrative challenges independently.
• SUPER communicator. Overcommunication is a core value of ours!
• TEAM LEADER. You’re taking the lead and balancing feedback/direction between client, design team and dev team.
• Able to take constructive feedback & delegate effectively.
• Has high emotional intelligence and is able to listen to, support & encourage others.

• Highly detail oriented & naturally triple checks everything
• MUST HAVE FIRM BOUNDARIES TO AVOID SCOPE CREEPS!
• Enthusiastic, kind, sociable, articulate & confident
• You’re great at multitasking and stay cool under tight deadlines

• Someone part creative unicorn, part boundary setter, part firestarter, part tech ninja, part woo and a whole lotta spice.
• Someone who loves personal and professional iteration and growth. Our team is basically an incubator for both spiritual and profesh evolution.
• Someone who thrives in collaboration- nobody on our team works in a silo.
• Someone who appreciates the MAGIC behind the clientele that we serve, and the impact they make on the world.

• Medical benefits compensation
• Unlimited paid vacation
• Trainings led by world-class experts (think designers, conversions copywriters, UX experts, etc)
• Continued education, seminars, workshops, events and courses available to the entire team
• Personal development workshops (think energy management, conscious communications, etc)

• We’d like you to get started ASAP !
• TRAINING: 1-2 weeks // 10 hours per week
• Then, once we determine we’re a good fit, 1-3 weeks part time at 20 hours per week
• Week 4+: transition to full time

If this sounds like your jam, please fill out an application HERE.

We only hire incredibly dope individuals, so PRO TIP: don’t sound like a robot.